“Discovery consists in seeing what everyone else has seen and thinking what no one else has thought.”
One of our core values is an intense customer focus in everything we do. Internally, we call this value our “personal touch” and I think this is one of the things that stands us apart from our competitors. When it comes to customers, we’re not a volume-focused business—we develop our relationships with our customers as partnerships from the onset. With a 100% customer retention rate from inception, it’s clear to me that listening to feedback and incorporating ideas from our users into our platform and processes has enabled us to provide the services and solutions needed today.
Last summer, we conducted marketing interviews with several customers and solicited feedback on a number of areas. One of these areas focused on how we can foster better collaboration within our user community. Many organizations provided the feedback that they would like to get together and share how they use BC in the Cloud. In response to that, I’m happy to announce our inaugural user group conference, Discover, that will take place October 9-10, 2017, outside of Philadelphia, Pennsylvania.
The theme of the conference and of our 2017 marketing is discovery. Our broad user community has many best practices and tales of things gone right and things gone wrong—discovering and sharing these is the primary goal for our two days together. Additionally, we will explore the business continuity and disaster recovery areas of practice and discuss where we’re heading the how we can help each other grow and develop.
Registration for Discover is now open. You can register online by going to https://discover.bcinthecloud.com. If you have any questions, please let us know or email us at email@example.com where our marketing team can assist you.
I look forward to seeing everyone in October and at other industry conferences that we’ll be attending in 2017. As always, if there is anything we can do to assist you or your organization, please don’t hesitate to let us know. Together, the sky is the limit.